Optimize UX

From point of sale systems to banking applications to healthcare systems to vending machines—and everything in between—if it’s digital, users expect it to work, at every interaction, and on every possible platform and operating system. In this age where digital transformation is so dependent upon better quality software, testing is more important than ever before. As such, companies must abandon the legacy approach of simply testing code and instead embrace a strategy that tests from the user perspective and delivers insights to optimize their experiences.

A user-centric approach to testing ensures that UI errors, bugs and performance issues are identified and addressed long before they go into production and have the chance to negatively impact the customer experience and, potentially, brand perception. It’s been proven that fast, reliable sites and applications increase engagement, deliver revenue and drive positive business outcomes, so ensuring that these objectives are met should be an essential part of any modern testing strategy. 

Eggplant enables companies to view their technology through the eyes of their users. Our continuous, intelligent approach to test automation tests the end-to-end customer experience and investigates every possible user journey, providing unparalleled test coverage even as new digital content is introduced. In addition, our technology enables organizations to predict the impact of new releases and investigate other “what if” scenarios, so that upgrades can be timed to have the least possible UI interruption.

Artificial, Automation, Augmented

Artificial Intelligence powers Automation Intelligence that gives rise to Augmented Intelligence (AI³⁾  to supercharge human productivity. Across industries and functions, AI³ stands to permanently change business models, create new opportunities and grow revenue.

Eggplant leverages AI and machine learning to uncover the riskiest areas of your technology and which components and functionality are most important to users, allowing companies to focus tests on these most critical elements. Intelligent automation means companies can enjoy unprecedented test execution and coverage. 

IoT adoption is another key driver of AI³—the sheer complexity of connected technologies demands AI-driven testing as legacy approaches are simply ill-equipped to keep up. 

When human and machine are working together to ensure that software and applications are functioning optimally, companies can meet customers’ digital experience expectations swiftly. 

Automate Anything

Eggplant can test any technology on any device, operating system or browser at any layer, from the UI to APIs to the database. This includes everything from the most modern highly dynamic website, to legacy back-office systems, to Point of Sale and Command & Control systems. 

Eggplant can automate processes that span multiple applications and platforms, from Mobile to Mainframe, from Citrix to Cloud.

Eggplant is the industry’s only completely non-invasive testing tool, ensuring comprehensive test coverage without ever touching the source code or installing anything on the system-under-test (SUT). Our technology sits outside of the application and reports on performance issues, bugs and other errors without having to understand the underlying technology stack. This is critical for regulated industries such as healthcare, government and defense.

This provides a future-proof approach that can adapt as companies embrace new digital technologies, providing organizations with a framework for intelligent test automation that can easily scale to address tomorrow’s testing needs.