Customer Experience Insights.

Increase user satisfaction and conversions with optimized digital experiences

Try Eggplant
Real-customer-insights-mac-(2)

Trusted by all of these snazzy companies.

autotrader-png-
nationwide_logo
British_telecom_logo
next_logo
Tui-logo

Key Benefits of Customer Experience Insights (CXI).

Customer Experience Insights (CXI) helps you increase engagement, conversions, and revenue by analyzing and optimizing your digital experience in production. CXI works by monitoring everything about your digital experience from user behavior and conversions to performance and functionality, understands how the technical behaviors drive business outcomes, identifies bottlenecks, and recommends optimizations to improve your conversions.

Eggplant User Journey 2
Customer Experience Insights
An Easy to Consume Model

Key Benefits of Customer Experience Insights.

Comprehensive User and Server Monitoring

Monitor everything about your digital experience with reliable real-user and synthetic monitoring

Intelligent Analytics

Intelligent analytics helps you to quickly understand technical issues impacting your digital experience, which user segments these are impacting, and why they happened

Business Impact

Understand how technical behaviors drive business outcomes and where to focus your development and infrastructure investment

Optimize

Automatically analyze performance to identify bottlenecks and optimizations

Eggplant_in_the_news
Access Our News, Press Releases, Awards & Recognition
Discover Whats New

In The News

Eggplant_Demo_resized
Say Hello
Register For A Product Demo

Register for a Demo

With Eggplant’s help, we’re uncovering and fixing the things that are slowing down our website. And having a faster website is already making a positive impact on our business, with better conversion rates and lower bounce rates. I can highly recommend Eggplant’s products and expertise.

 

JEMIMA FERGUSON
HEAD OF CUSTOMER MARKETING AND ECOMMERCE, COOK

Okay, let's do this!

Try Eggplant