Healthcare

As the healthcare industry has grown increasingly digital, there is a growing expectation for seamless connectivity across EMRs and other hospital systems. In this sector, there is zero excuse for performance issues or downtime. If a nurse can’t enter data into a workflow, numerous problems could arise ranging from inefficiencies through to critical point of care decisions with a life or death impact.

 
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To provide the best possible patient care, hospitals need a modern testing approach that can be used across numerous applications and continuously monitor performance to spot and address any issues before they can impact the organization. Eggplant provides hospitals and other healthcare centers with these capabilities and addresses industry-specific considerations, including:

  • Interoperability: Eggplant can test across the wide array of systems and applications used in the healthcare industry, and also test the performance of this technology on any device or operating system at any layer from the UI, to APIs to the database.
  • Privacy: With highly sensitive patient data, healthcare organizations need assurance that their testing tools will not jeopardize the security of this information. Eggplant is the industry’s only completely non-invasive testing tool, ensuring comprehensive test coverage without ever touching the source code. Our graphical technology sits outside of the application and reports on performance issues, bugs and other errors without having to understand the nature of what is being tested.
  • Automating Repetitive Tasks: Eggplant’s Robotic Process Automation (RPA) offering enables healthcare companies to speed up processes and reduce the administrative burden on employees. In addition, the technology offers numerous privacy and security benefits by eliminating the chance of human error or misuse. For example, RPA can be deployed to archive sensitive patient images off of encrypted hard drives without ever necessitating human involvement.

 Software is involved in every facet of a hospital visit, from the moment a patient is admitted through to diagnosis, treatment, prescriptions and discharge. Testing this complex, interconnected environment certainly poses challenges, but partnering with Eggplant enables organizations to navigate them successfully. Our intelligent, AI-driven test automation empowers healthcare institutions to achieve true, end-to-end automation across all systems and applications and ensure that the technology environment supports their most central mission: providing the best possible patient care at every interaction.

What You're Up Against

Hospital System Testing

Doctors, nurses, and administrators continuously share feedback about process changes and system improvements. Your test teams are under pressure to understand those changes and provide frequent release updates. How quickly and reliably can you test dynamic patient records and highly graphic images, while rolling out enhancements to update systems that are paramount to patient care? 

Medical device testing

It’s tough to test end-to-end use cases that touch multiple, integrated systems. Teams often run into hiccups with cross-platform testing when trying to automate end-to-end scenarios (EMR systems on Windows, medical devices running on QNX, mobile devices on iOS). If you’re not doing this type of testing, or not doing it well, how can you ensure you’ll deliver new capabilities or updates on time?

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When manually populating the various test environments with test patients, it could take up to 10 minutes to create a single new patient registration. With Eggplant, the same task is completed in 1.5 minutes.

DOROTHY KENWELL
SENIOR QA ENGINEER, MCIT