<img height="1" width="1" style="display:none" src="https://q.quora.com/_/ad/33f0fcb02bbd41af9d706a2c469929f2/pixel?tag=ViewContent&amp;noscript=1">

Automated Retail Software Testing

"With Eggplant, we slashed delivery times and provided a more reliable, robust automated solution. What could have taken three to four weeks in Selenium, took one to two days in Eggplant." —Sam G., Lead Automation Engineer in Retail

Get a Guided Tour

Deliver a Delightful Omnichannel Experience for Your Customers

Retailers are under pressure to maintain seamless, omnichannel customer journeys. However, manual and script-based testing leads to errors and delays that negatively impact users. With Eggplant’s intelligent automation of in-store and e-commerce website testing, retailers can accelerate release cycles across all touchpoints, browsers, systems, and devices to deliver a smooth shopping experience.


  • Point-of-Sale Testing

    Testing point of sale (POS) systems is essential, with contactless tap, insert or slide pin pad options critical to customer transactions. The challenges facing POS testing include:

    • Traditional tools that test each technology separately in the user journey, increasing cost and complexity
    • Seamlessly automating testing of in-store systems (POS, kiosks, self-checkout) and integrated devices (scanners, pin pads, contactless, loyalty cards)
    • Manual testing that can't keep pace with changing consumer demands

    Eggplant Test & Automation Intelligence

    With Eggplant Test & Automation Intelligence, employ a visual-based, low/no-code, POS software testing approach to validate software quality and identify new bugs faster. Auto-generate integrated, end-to-end testing beyond just the happy path.



Point-of-Sale Testing Use Cases


  • Application Performance Testing

    The performance and load time of your mobile app and website are critical to the success of your retail business. To help drive conversions, retailers need to keep customers engaged by:

    • End-to-end functional testing from merchandising and payments to logistics and inventory
    • Maintaining seasonal high-traffic spikes with no downtime
    • Identifying and eliminating software errors in real time

    Eggplant Performance & Load Testing

    Test your full stack through each layer of technology: applications, clients, servers, cloud services and network performance to gain a comprehensive analysis of the user experience with an application.



Application Performance Testing Use Cases


Eggplant Product Features

API Evaluation

Eggplant tests multiple technology layers of an application, from databases, APIs, web elements and the UI to prevent lost sales and unhappy customers.

Learn More

Any Platform

Eggplant Test ensures your applications, website and digital services function effectively across all browsers, operating systems and devices.

Learn More

Test and Release Insights

Eggplant Performance’s Real Customer Insights helps you better understand website performance — conversion, bounce rate, user engagement and revenue.

Learn More

Eggplant Helps Albertsons Accelerate Complex POS Testing

U.S. supermarket chain Albertsons Companies turned to Eggplant for its AI-driven test automation to replace manual testing, which was hampering productivity and efficiency while keeping costs high.

Read Case Study

“Our customers benefit from an improved experience. Eggplant is core to the capability; we are excited by the use of AI to optimize execution paths.”

Mike Friedel
Retail Customer Solutions, Albertsons



Resources for Retail Software Testing

AI-Driven Testing for E-commerce Success

In a retail environment that’s growing more competitive and customer-driven, brands can help differentiate themselves with intelligent, AI-driven testing. 

Read Blog Post

Optimizing Site Performance with Eggplant

Hair equipment retailer ghd (good hair day) used Eggplant’s powerful Performance Analyzer to improve bandwidth issues and download speeds affecting customers.

Read Case Study

Handling Heavy Site Traffic with Eggplant

Learn how Eggplant Performance can help you mitigate risks and make the most of opportunities associated with extreme traffic peaks on your website or mobile app. 

View Presentation

How Smart Testing Drives Real Results

Testing the end-to-end user experience across all touchpoints — from kiosks and mobile devices to scanners and payment terminals — delivers real business results. 

Read Blog Post

Ready to optimize the shopping experience and increase conversions with Eggplant?

Contact Us